Online Ordering

An overview of your online ordering activity across all locations. Track total orders, revenue, average order value, cancelled orders, recent order trends, revenue trends, order statuses, top-performing locations, and recent orders.

Custom Menu lets you create personalized navigation items for your users. Configure the menu name and icon, choose specific locations where it should appear, and control access by user role, including All, Admin, or User.

Provides a summary metric card on the Online Ordering Dashboard that tracks and displays the total number of sub-account locations actively using the online ordering application.

Provides a summary metric card on the Online Ordering Dashboard that tracks and displays the aggregate count of all online orders placed across connected sub-account locations.

Provides a summary metric card on the Online Ordering Dashboard that tracks and displays the gross revenue generated across all connected sub-account locations, including breakdown details for collected payments.

Provides a summary metric card on the Online Ordering Dashboard that calculates and displays the average monetary value generated per order across all connected locations.

Provides a summary metric card on the Online Ordering Dashboard that tracks and displays the total number of orders that have been cancelled across connected locations.

Provides a bar chart visualization on the Online Ordering Dashboard to track daily order volume patterns over a rolling 14-day period.

Provides a line chart visualization on the Online Ordering Dashboard to track daily revenue generation performance over a rolling 14-day period.

Provides a detailed data table on the Online Ordering Dashboard displaying real-time information for individual recent transactions, including order IDs, customer names, store locations, fulfillment statuses, and total amounts.

Provides location-based visibility targeting under Custom Menu Settings to limit custom menu item display to designated sub-account locations instead of showing across all stores.

Provides a status breakdown widget on the location-specific Online Ordering Dashboard that categorizes and counts active orders across fulfillment stages for the selected store location (e.g., App Testing).

Provides a quick-copy action button under the Menu Builder tool that copies the published online ordering URL directly to the user's clipboard for instant sharing across marketing channels.

Provides an interactive testing and visual preview modal trigger under the Menu Builder workspace that allows managers to review how the digital menu and item modifier flows appear to customers prior to publishing.

Provides category management controls under the Menu Builder tool, allowing users to create, organize, and structure menu categories (such as Appetizers, Mains, or Beverages) for customer online ordering.

Provides add-on management controls under the Menu Builder tool, allowing users to create and configure custom modifier groups (such as extra toppings, sauces, or side choices) that can be linked to menu items.

Provides a status filter pill on the Orders management page that filters and isolates currently open or in-progress orders (such as Pending, Accepted, or Preparing) requiring kitchen or fulfillment action.

Provides a status filter pill on the Orders management page that filters and displays successfully fulfilled and finalized orders for historical reporting and order review.

Provides core branding fields under Settings > Store details to configure the primary restaurant name, marketing tagline, and store description displayed on the customer online ordering storefront.

Provides business contact details and social profile settings under Settings > Contact & location to configure public contact information, physical store address, and official web links shown to customers.

Provides core storefront control settings under Settings > Ordering options to toggle overall order acceptance, configure pickup and delivery fulfillment methods, set pricing parameters, and specify average kitchen preparation times.

Provides CRM workflow mapping controls under Settings > Automation to automatically trigger specific CRM workflows on customer contact records as order statuses change throughout the fulfillment lifecycle.

Provides card payment integration settings under Settings > Payments to connect the store location's Stripe account, enabling secure online credit/debit card checkout for customers.

Provides custom data mapping controls under Settings > Custom fields to match order data variables (such as Order ID, Order status, or Customer details) directly to contact fields within the integrated CRM system.